Hotel & Ryad Art Place Marrakech

let me start with saying you MUST take the hotel up on their offer of ,Mohamed, the private transfer driver. He has permission to drive through the market and take you to the door of the hotel. And what an entrance! the hotel looks like 2 gold doors when you arrive. You could mistaken it for a fancy souk entrance, LOL. Slightly confusing but what a fun shock! Hidden behind these doors is an oasis of calm, beauty and class! A true Ryad, with loads of light, a central garden/court yard and fantastic facilities. The level of detail that has gone into this hotel is astonishing. With no corners cut and every inch of space detailed with wonderful architectural details and surprises. The rooms are well proportioned. The entire hotel, rooms etc. is spotlessly clean and i mean spotless! The service from the staff is on whole new level. You can ask the reception, waiters even cleaners for advice and they will make sure that the right person is informed and whatever you want to do is arranged for you. We chose to book our balloon flight, desert buggy trip, camel rides and driver through the hotel. They took care of everything and i mean everything. All we had to do was be at reception at the time WE wanted to do our excursions. Everything is bespoke/tailored to suit you. The breakfast was a knock out, varied and different every day. The chef is excellent and there to greet you in the morning and make sure that everyone is happy. Again, i wanted my coffee in a certain way and they insisted on making it for me. Truly bespoke 1st class service. We also had a few lunches at the hotel and the food was superb. Beautifully cooked and prepared, fresh dishes with all the additions you would expect from a 5* restaurant! The staff are so friendly and helpful and exceptionally well trained, yet not intrusive or in your face. Knowing the boundaries is very important to guests and the Art Place team where 110% on point. An exceptional and surprising hotel!

Beautiful hotel in the centre of the medina. Staff were excellent and extremely professional yet friendly and helpful. Breakfast was fab with a great selection in buffet format with staff there to assist to your every need. The rooms are refreshed daily with tea and coffee facilities. Beds are really comfortable with temperature adjustable aircon and heat. Overall it was a pleasure to stay here and will definitely be returning in the future.

Amazing hotel and staff; location was top, at the main square, transfers available and payed at the hotel. We were very pleased with everything. The hotel is amazingly decorated, such a magic scenario. Our special thanks to Amine and Rabie, always kind and helpful in several occasions, at the pool and terrace specially. The hotel and the facilities were always very clean, pool included; wonderful breakfast every morning. Great assistance from the lobby, always so kind. We loved the fact of the special assistance at our room to make sure we could watch the European Final Cup, thanks again, guys! The hotel was also very helpful by email, prior to our visit. We will come back.

Service was above what we expected, nothing too much trouble. Housekeeping staff working all day, keeping the floors spotless, room serviced everyday with change of towels if required. Staff on desk and in dining room very professional and so helpful. Breakfast buffet, great choice of Morroccoan food and plenty pastries, pancakes. Rooftop pool very inviting, unfortunately I forgot to pack my swimsuit. Very quiet despite being on the edge of the square. Security high, doorman present 24hrs. We loved it.

The whole Marrakesh experience was faboulous - a marvelous attack on the senses! The staff at the Riad were more than excellent. In particular Rabi who was very special and of course Mohamed who was also so attentive at breakfast (which was brilliant) Also a thank you to Youssef at the desk and at dinner. We dont recollect the names of the other counter and door staff but they were always there for all our needs. Overall a great place to stay. Donal & San. Ireland.